Month: January 2019
We did well, tell them; We did bad tell us!!
A great product must also be paired with great services. As a consumer ourselves, this is what we strongly believe in.
我们相信顾客除了希望买到好的产品, 当然也希望能够得到好的服务!
Therefore our company’s core values have always been: Product. Services. Human Resource.
我们公司的核心价值- 产品, 服务和人.
In the year 2019, we will be enhancing our “product & services” and “internal management & system” even further, in order to give the best value to our customer.
为了提供给顾客最大的价值, 我们希望能够在2019年把自身的服务再提升.
For customer to participate into our enhancement activities, we would be very happy that you can give us your sincere feedbacks in regards to the services of our staff and our marketing agents through the various channels available in our platform.
除了在今年我们会升级内部运作的流程和系统以外, 我们也希望顾客能评估我们员工和代理商的服务.
To quote a popular saying on the internet:
小编很喜欢这一句话…
We did well, tell them; We did bad tell us!!
我们做的好, 请分享; 我们做不好, 请留言!
If you feel we have been doing a good job, would appreciate you could share our Facebook, Instagram or our webpage to your friends.
如果您觉得我们做得不错,请帮我们在facebook & Instagram 转介绍, 或者在我们产品页的下面分享给更多人知道吧~
If there are some other areas that we could have done better, please comment on HERE.
如果有什么我们做得不好得请点击这里留言 🙂
Your precious feedbacks will be our motivation for improvement!
您的宝贵意见将会是我们进步的动力! 🙂 🙂 🙂
We accept Boost e-wallet now!
The growth of cashless payment options, including that of the e-wallet, has grown exponentially in Malaysia. Additionally, the central bank has also pushed to have Malaysia become a cashless society by 2050, but this could happen earlier if the mobile wallet trend continues on its current trajectory.
Do you know what is Boost e-wallet??
“Boost” is very popular payment method now! You can shake it & get the reward after payment! Difference from Alipay & wechat pay, Boost is a Malaysia local company (Boost official website). SQUIRREL ONLINE STORE also accept boost payment now! Just follow step by step to make payment.
Buy and get a reward NOW!
You also can scan & pay directly from the QR code as below:
What is SUPER SALE Promotion?
Still remember that we have offer the RM699 6 in 1 living room combo package?
还记得我们曾经做RM699的 6+1 超值客厅配套吗？
We have good response in that promotion, and many customers want to know the next promotion date.
那一次的促销中我们获得热烈的回响，之后很多顾客询问我们有没有其它产品有类似的促销。
Based on the reason as above… So the “SUPER SALE” promotion event is created!
所以我们决定让顾客能够有购买更多的”好康“产品。因此 “SUPER SALE” 超级促销的活动就形成了！
SUPER SALE PROMOTION
SUPER SALE促销活动
In a Special Price + Limited Time + Limited Quantity , we offer for selected item!
在特定的期间 + 选出特定的产品 + 特定的数量， 您可以用优惠的价格购买！
We can guarantee that the products you purchase are new & quality!
我们可以保证您购买的产品是有品质的，并且是新货！
Are you interested in SUPER SALE PROMOTION?
想找家具的您是不是很有兴趣呢？
Click To Go:
Q&A：
Q: When is SUPER SALE period? 几时会有SUPER SALE?
Answer:
It is tentatively scheduled to be available every 1-2 months. But there will be changes.
现在暂定每1-2个月内会有。但是会有变动。
Q: Will the product I want be inside? 我想要的产品会在里面吗？
Answer:
Not sure. But we welcome your message to let us know what products you need.
不一定。但是我们欢迎您留言让我们知道您需要什么产品。
Q: Can I buy the same price after the promotion period? 过了促销期还能买回一样的价格吗？
Answer:
No. Unless the same product is selected as a promotion item next time. But there is no guarantee that it will be the same price.
不能。除非同样的产品下次还是选为促销产品。但是不保证会是一样的价格。
Q: I want to buy, but I didn’t move house so fast? How to do? 我想买，可是没有这么快搬家？怎么办？
Answer:
You can order first and indicate your delivery time in the “Order Notes”. Our customer service staff will confirm with you on the next working day. The longest “keep time” which we offer is 12 months.
您可以先订购并且在”Order Notes” 里注明您的要求的送货时间。我们的客服人员会在第二个工作日和您确认。我们提供最长的出货时间是12个月。
Q: The offer price including installation & shipping fee? 你们有包安装和运费吗？
Answer:
Sometime… We will provide installation services in some coverage areas. You can ask our customer service staff about the service. The shipping fee will be displayed at the same time when you checkout you order and complete the information. Sometimes some products are free shipping. Everything is based on the system.
不一定！一些指定地区我们会提供安装服务。您可以询问我们的客服人员。关于运费方面会显示在您付款并填写完整资料的同时。有时候某些产品是免运费的。一切以系统为标准。
Q: How do you know when you have promotions and detailed content? 如何知道你们几时有促销活动和详细的内容？
Answer:
You can subscribe our newsletter. Follow our FB. We will post information there. You are welcome to download our iOS or Android app, then you can easily get the information and order it.
您可以订阅我们的消息。跟踪我们的FB。我们会发布消息。欢迎您下载我们的IOS 或 Android 的app，那么您可以跟容易掌握我们的资讯并且订购。
Q: Is the product guaranteed? 产品有保证期吗？
Answer:
We will make sure that we are selling a brand new item and have a money-back guarantee. You can read our T&C in details
我们都会确保出售全新的产品并且有退款保证。您可以详细阅读我们的T&C
Q: Can I buy the offered item from your dealer shop? 我可以去你们的代理商店购买吗？
Answer:
Currently, SUPER SALE’s promotion is limited to online order only. We will cooperate with our dealers in the future.
目前SUPER SALE的活动只限网上订购。我们不排除以后会和我们的代理商配合。
Click To Go:
