Online shopping is already a trend in the future. But for Malaysia, which is just starting, consumers will feel unfamiliar. In particular, the market is full of online fraud. I believe that many people will give up their willingness to purchase from online market because they are worried about or have no confidence in online shopping after they have seen many fraud case on internet. So here we need a explanation that we can give you absolute confidence, trust and security to use our online store for shopping!
1. We are a company that has long been registered
We are an entity company with a business registration (502683-P) and was established in 1998. Our head office is located in Johor- Batu Pahat- Sri Sulong Industrial Area. You can find our location by entering VIDI FURNITURE on google map. Detailed information about our company can be found HERE.
我们本身是一间有商业注册(502683-P)的实体公司，成立于1998年。我们的总行位于Johor- Batu Pahat- Sri Sulong 工业区。您可以在google map输入VIDI FURNITURE就能找到我们的所在位置。关于我们公司的详细资料可以点击这里查询。
Our Business Registration
Our Location from Google Map
In addition to our local agents, we have registered as seller on major online platforms in Malaysia, such as: Lazada, 11Street, Shopee, Logon…
3. Secure and well-known payment platform
The payment platform available on our website is iPAY88 and Paypal. Both companies are local or world-renowned payment platforms that absolutely provide a safe and secure payment method for online shopping customers. The local iPay88 cooperates with many banks and provides bank transfer services, also provide credit card payment service.
4. Detailed introduction of the product
Besides, our articles will have more descriptions of major series of products. We hope that through text and even video, customers can better understand the characteristics of our products. There are also answers the questions that other customers will face, such as the “How to use of Promo Code”, “Pre-Check Quality Service”….
We have added Live Chat (the lower right corner from web page or mobile interface) to our web pages, we hope that we can communicate with our customers directly and we can immediately solve the customer’s problems! Although we are doing online business, but you are not facing cold mobile phones or computers. We will always provide you with services behind the screen 🙂
We will exchange it unconditionally within the validity period.
If customer purchases, the product does not match the actual photo. We will provide a 24-hour notice and an unconditional refund (*Return & Exchange Policy).
If you have any questions please contact us 🙂
If you have already purchased our products and feel good, please share or introduce to your friends.
~ Your support and sharing is our motivation ~