We have established the E-Commerce department for many years. Nowadays, we participated in the TOP E-Commerce Merchant Awards 2019 sponsored by SITEC (SELANGOR INFORMATION TECHNOLOGY ECOMMERCE COUNCIL).
Jabatan E-Commerce kami telah lama ditubuhkan. Pada masa sekarang, kami telah menyertai dalam ‘TOP E-Commerce Merchant Awards 2019’ yang telah ditaja oleh (MAJLIS E-COMMERCE TEKNOLOGI MAKLUMAT SELANGOR).
经营多年的E-Commerce, 我们今年参加了由SITEC (SELANGOR INFORMATION TECHNOLOGY ECOMMERCE COUNCIL)主办的 TOP E-Commerce Merchant Awards 2019.
We hope that by participating in this award, we will learn from other e-commerce merchants that how to manage the online business and we also want to know our e-commerce level. Since generate online sales or orders is also included in the scoring considerations for this campaign, we will have a “Big Offer!” during this period of the campaign.
Kami berharap dengan menyertai anugerah ini, kami akan mempelajari daripada penjual e-commerce yang lain bagaimana untuk menguruskan perniagaan dalam talian dan kami juga mahu tahu tahap penjualan E-Commerce kami. Bagi mendapatkan pemarkahan, semasa kempen ini berjalan kami akan mengadakan “Tawaran Besar!” yang mana akan menambahkan jualan dalam talian dan tempahan
This period we offer 4 value packages:
Pada masa ini kami akan tawarkan 4 nilai pakej:
The 4 great value packages! Click on the link above to go directly to the package details.
4 nilai pakej hebat ! tekan pada link diatas untuk terus ke maklumat pakej.
And at the bottom of each package page, we also placed the VR 3D virtual reality window. So you can also see the design of this furniture! Of course! If you want to experience the actual product quality, you can also visit our dealer’s store!
并且在每一个配套的介绍页面最下面,我们也放置了VR 3D 虚拟实境效果图.所以您也可以感受到这些家具摆设起来的感觉!当然! 如果您要感受实际的产品品质,您也可以前往我们指定的代理商店参观!
Dibawah pada setiap muka surat pakej, kami juga meletakkan ilustrasi sebenar alam maya VR 3d. Jadi anda juga akan melihat sendiri reka bentuk perabot tersebut ! Sudah tentu ! Jika anda mahu melihat kualiti produk yang sebenar, anda bolehlah berkunjung ke kedai peniaga kami!
These 3 package promotion periods will be during the sales review period of Awards, which is 3/9 to 17/9. After this period, our promotion will be closed!
Tempoh promosi 3 pakej ini adalah semasa tempoh semakan jualan untuk Anugerah ini, yang berlangsung dari 3/9 hingga 17/9. Selepas tempoh ini, kami akan tutup promosi ini!
HURRY UP TO MAKE ORDER!
CEPAT UNTUK MEMBUAT TEMPAHAN!
The growth of cashless payment options, including that of the e-wallet, has grown exponentially in Malaysia. Additionally, the central bank has also pushed to have Malaysia become a cashless society by 2050, but this could happen earlier if the mobile wallet trend continues on its current trajectory.
Do you know what is Boost e-wallet??
“Boost” is very popular payment method now! You can shake it & get the reward after payment! Difference from Alipay & wechat pay, Boost is a Malaysia local company (Boost official website). SQUIRREL ONLINE STORE also accept boost payment now! Just follow step by step to make payment.
Buy and get a reward NOW!
You also can scan & pay directly from the QR code as below:
Online shopping is already a trend in the future. But for Malaysia, which is just starting, consumers will feel unfamiliar. In particular, the market is full of online fraud. I believe that many people will give up their willingness to purchase from online market because they are worried about or have no confidence in online shopping after they have seen many fraud case on internet. So here we need a explanation that we can give you absolute confidence, trust and security to use our online store for shopping!
1. We are a company that has long been registered
We are an entity company with a business registration (502683-P) and was established in 1998. Our head office is located in Johor- Batu Pahat- Sri Sulong Industrial Area. You can find our location by entering VIDI FURNITURE on google map. Detailed information about our company can be found HERE.
我们本身是一间有商业注册(502683-P)的实体公司，成立于1998年。我们的总行位于Johor- Batu Pahat- Sri Sulong 工业区。您可以在google map输入VIDI FURNITURE就能找到我们的所在位置。关于我们公司的详细资料可以点击这里查询。
Our Business Registration
Our Location from Google Map
In addition to our local agents, we have registered as seller on major online platforms in Malaysia, such as: Lazada, 11Street, Shopee, Logon…
3. Secure and well-known payment platform
The payment platform available on our website is iPAY88 and Paypal. Both companies are local or world-renowned payment platforms that absolutely provide a safe and secure payment method for online shopping customers. The local iPay88 cooperates with many banks and provides bank transfer services, also provide credit card payment service.
4. Detailed introduction of the product
Besides, our articles will have more descriptions of major series of products. We hope that through text and even video, customers can better understand the characteristics of our products. There are also answers the questions that other customers will face, such as the “How to use of Promo Code”, “Pre-Check Quality Service”….
We have added Live Chat (the lower right corner from web page or mobile interface) to our web pages, we hope that we can communicate with our customers directly and we can immediately solve the customer’s problems! Although we are doing online business, but you are not facing cold mobile phones or computers. We will always provide you with services behind the screen 🙂
We will exchange it unconditionally within the validity period.
If customer purchases, the product does not match the actual photo. We will provide a 24-hour notice and an unconditional refund (*Return & Exchange Policy).
If you have any questions please contact us 🙂
If you have already purchased our products and feel good, please share or introduce to your friends.
~ Your support and sharing is our motivation ~
We want you to rest easy and enjoy your furniture with peace of mind.
How long is the warranty period?
All SQUIRREL brand furniture is covered by 3 months, 1 year or 5 years warranty (*depend on product category) against manufacturing defect. The warranty period for the furniture starts on the date of delivery which must be registered and activated within fourteen (7) days from the delivery date.
Please note that promotional products and accessories do not carry this warranty.
What does this warranty cover?
We warrant that all furniture is free from defects in materials and workmanship and conforms to VIDI FURNITURE published catalog.
What this warranty does not cover?
This warranty does not cover failure resulting from daily wear and tear, misuse, accident, modification, unsuitable physical or operating environment, or improper maintenance by you.
How do I keep track of the warranty?
Please keep a copy of the original proof of purchase, including invoice, sales receipt or delivery order for a proved tracking of the warranty.
Please note that the warranties provided by VIDI FURNITURE apply only to SQUIRREL brand furniture you purchase for your usage, and not for resale.
How do I request for service?
To kick start a return request, all you will need to do is contact us & make a report from our office and our team will be in touch with you shortly on the next steps.
What kind of service will I get?
Based on your description of the report, we will assess whether the complaint is based on a deficiency of manufacturing of material nature, or whether it is due to normal wear and tear.
If we find that your complaint is justifiable, we may either rectify it by:
i. Send spare parts that you will easily be able to fit yourself, provided that you can accept this solution, or
ii. Exchange the item
iii. If (i) and (ii) is unable to be fulfilled, you may return the furniture for a refund in-store credit
What if the warranty on the product has expired?
If the warranty on the product has expired or if you have damaged your furniture by accident, you are of course still welcome to contact our customer service team. We will be more than delighted to help you.
Any other charges for warranty service?
During the warranty period, only shipping and service charges will be charged. Shipping costs are calculated based on distance.
All products out of warranty period (one year), will be charged for transportation, service charge, and product maintenance fee.
Please make your warranty register HERE!