Category: Slide
Welcome to My Home! :)
Welcome to my home! Please take your time & go around!
欢迎你来到我的家! 请随意参观!
Soho House:
Double Storey House:
You can also do it yourself. Click on the link below to visit my home!
您也可以动手操作哦. 点击下面的链接到我家来看看吧!
*Both mobile and computers can be used. But the big screen can give you a better experience!
*手机和电脑皆可使用. 但是大荧幕能够给您更好的体验感受哦!
SQUIRREL CARE- E-Warranty Registration
If you have a close look at our website, you may discover that…
The “catalog bar” of our website has added the “WARRANTY” link.
Yes, we now support online registration for the E-Warranty.
如果有仔细观察我们网页的朋友们可能有留意到…
我们网页的”目录条”增加了”WARRANTY”的项目.
是的,我们现在已经支持网上注册保家服务.
If there is a QR code sticker on our product, it means that the product is quality guaranteed and requires registration to take effect.
如果我们的产品上有QR code的贴纸就代表这个产品是有品质保证并且需要注册才能生效.
Any product registered on the E-Warranty can enjoy:
凡是有在网页注册的产品都能享有:
1-month free satisfaction guarantee (**except damage caused by external factors)
3-months, 1-year, 5-years limited warranty. (Read Term & Condition)
1个月的无条件品质保证! (**除了外在因素造成的损毁)
3个月, 1年或5年的条件品质保证. (详情阅读”Term & Condition“)
The warranty takes effect at the time of installation on the same day, and will only be executed when registered warranty. The warranty is only applicable to the products that are installed by the SQUIRREL CARE Team.**Keep your copy of the original proof of purchase, including invoice, sales receipt or delivery order.
保证期从产品安装完毕当天和网上E-Warranty注册后才开始执行.
这个保家服务只限定SQUIRREL CARE团队送货及安装的产品方能生效!
**请保存相关文件以便日后证明,例如,收据, 订购单据和收货单…
Category of Warranty have the option of “For Member” & “For Non-Member”
这个WARRANTY目录里面有分为”For Member”和”For Non-Member”
If you have already registered as a user on our website, you need to select “For Member” to register your E-Warranty. If you have not registered as a user on our website, please select “For Non-Member” to register and apply for E-Warranty. (Note: Emails that have been applied cannot be double-applied)
如果您已经在我们网页注册成为用户的话需要选择”For Member”来注册您的E-Warranty.
相反的,如果您还没有在我们的网页注册成为用户的话, 请选择” For Non-Member”来注册和申请E-Warranty. (注意:申请过的Email不能重复申请)
Both members and non-members must upload the relevant documents and actual photo of the products you purchased.
无论是会员或非会员都必须上传您购买我们产品的相关单据和产品实图方能生效.
We hope that you will like our products and the services we provide 🙂
我们希望您喜欢我们的产品并且满意我们提供的服务 🙂
WE DO WE PROMISE!
Premo Frame- Now You Can Get From SQUIRREL ONLINE STORE!
I am very happy that we started to co-operate with PREMO- A famous local photo frame manufacturer.
很高兴我们开始和PREMO- 本地著名的相框制造商合作.
Now our customers can buy quality picture frame product from our online store!
现在我们的顾客有多了一种优质的产品可以选择了!
Currently we have a picture of 125cm x 43cm x 3cm (including photo frames).
目前我们先上架 125cm x 43cm x 3cm 的图画 (包括相框).
Now the promotion price is only RM149! (Original price RM279)
现在促销价格只需 RM149哦! (原价RM279)
Just click on the link below to buy it!
赶快点击下面的链接去选购吧!
Plant Series/ 植物系列
Animal Series/ 动物系列
Art Design Series/ 艺术系列
SQUIRREL- We want to create your perfect lifestyle!
SQUIRREL- 我们极力打造您的完美家居生活!
Plant Series/ 植物系列
Animal Series/ 动物系列
Art Design Series/ 艺术系列
SQUIRREL Designer- We Not Just Sell Furniture!
SQUIRREL Designer- 我们不只是售卖家具!
When you get the new house key, is it exciting and happy?
当您拿到新屋钥匙时,是不是即兴奋又开心?
However, when you think about how to configure furniture and design the overall style, you can’t start it?
但是,想到过后要如何配置家具和设计整体风格时又无从下手呢?
Here we provide you with a good solution! Try our SQUIRREL Designer!
这里我们提供您一个好的解决方案! 试试我们SQUIRREL Designer吧!
You only need to provide us with the floor plan of your house and the style of furniture you want.
您只需要提供我们您屋子的平面图和您想要的家具风格.
We can provide you with the 3D picture and a 360 virtual reality link. You can feel the feeling of your future home. This can provide you with a concept of decorating and purchasing furniture!
我们可以在段时间内提供您3D图和一个360虚拟实境. 您就可以感受到您未来的家是这样的感觉. 这能提供您一个布置和选购家具的概念!
There are more than 10,000 decoration materials and furniture styles in our SQUIRREL Designer software.
在我们的SQUIRREL Design软件里面有超过了一万多种的材质和家具款式. 它一定能满足您的需求!
It will definitely meet your needs! Let’s take a look at the design drawings and 360 virtual reality we made with our own products!
来看看我们使用自家产品所做出来的设计图和360虚拟实境吧!
* PS: 360 virtual reality, can be used on mobile phones or computers. Can also be used with VR!
*PS: 360虚拟实境,手机或电脑都能使用. 也能配合VR使用!
We will continue to expand the product range…!
Someone who often visits our website should have discovered that…
有时常关注我们的朋友们应该都发现了…
Our online store has increased a lot of products. In addition to our main product- wall cabinet series, we also added Divan Bed, Bar Table, Sofa, etc…
我们网店的产品增加了不少. 除了我们主打产品外wall cabinet系列外, 我们也增加了Divan Bed, Bar Table, Sofa等等…
Although the number of product types or styles is not many, we will continue to expand the product range. And our aim is to provide products with high-value price.
虽然产品类型或款式数量还不算丰富, 但是我们还在持续扩大产品种类和数量. 并且我们的宗旨是希望能够提供顾客价比性高的产品.
We hope that one day when customers want to buy furniture, they immediately think of our SQUIRREL Online Store!
我们希望有一天当顾客想到购买家具,第一时间就想到我们SQUIRREL Online Store!
WHY CHOOSE US??
PROVIDE HIGH COST-EFFECTIVE PRODUCT
提供价比性高的产品
OUR AIM IS PROVIDE HIGH-QUALITY PRODUCTS WITH REASONABLE PRICES. WE BELIEVE THAT THE PRICE IS NOT THE ONLY REASON TO ATTRACT CUSTOMERS TO BUY THE PRODUCT. OUR FIXED PRICE INCLUDES QUALITY + SERVICE.
我们的宗旨是提供优质的产品但是售卖合理的价格. 我们坚信价格并不是唯一让顾客购买产品的原因. 我们的定价包含的是品质+服务.
ONLINE USER’S COMMENTS
网上用户的好评
CUSTOMERS’ SATISFACTION IS THE TARGET WE PURSUE. WHETHER FROM FB, Instagram, LAZADA, SHOPEE…THE FEEDBACK FROM THE CUSTOMERS ARE IMPORTANT TO US. WE REALISE THAT “LISTENING” IS THE MAIN WAY TO LET US DISCOVER THE PROBLEMS. PLEASE READ RELEVANT ARTICLE.
顾客的满意度是我们追求的指标. 无论是FB, Instagram, LAZADA, SHOPEE… 我们重视顾客对我们的反馈. 因为我们知道打开”耳朵”聆听才能知道问题所在. 请阅读相关文章
MOST OF THE PRODUCTS SHOOT AT REAL SCENE
大部分产品都是实景拍摄
IN THE ORDER TO LET THE CUSTOMERS KNOW MORE ABOUT OUR ONLINE STORE’S PRODUCTS, WE HAD BUILT A SIMPLE FILM STUDIO IN OUR WORKSHOP. IN ORDER TO LET THE CUSTOMERS SEE THE MOST REAL PICTURES OF THE PRODUCTS, WE DO THE BEST TO PRESENT THE DETAILS OF EACH PRODUCT, WE EVEN SHOOT THE VIDEO TO LET RHE CUSTOMERS KNOW MORE ABOUT PRODUCTS’QUALITY.
为了让顾客能更了解我网店所售卖的产品, 我们在厂内设置了一个简单的摄影棚. 就是为了能让顾客看到最真实的产品图片. 我们务求能呈现出每个产品的细节. 甚至拍摄视频以便顾客更清楚产品的质量.
HIGH-PERFORMANCE CUSTOMER SERVICE TEAM
高效的客服团队
WHETHER ON OUR WEBPAGE, FB OR VARIOUS COMMUNICATIONS CHANNELS OF E-COMMERCE, OUR CUSTOMER SERVICE TEAM WILL ALWAYS ANSWER YOUR QUESTIONS AND REPLY IN THE SHORTEST TIME. THROUGHOUT COMPANY’S SYSTEM, ALL OF THE CUSTOMERS ORDERS AND DELIVERY TIME CAN BE TRACKED ACCURATELY. WE WOULD LIKE TO LET THE CUSTOMERS KNOW OUR CUSTOMER SERVICE TEAM WILL ALWAYS BE THERE BEHIND EACH CUSTOMER’S COMPUTER OR MOBILE PHONE. PLEASE READ RELEVANT ARTICLE.
无论在我们的网页, FB 或电商平台的各种沟通管道… 我们的客户人员都保持着有问必答和迅速回复的态度. 通过公司数据系统, 所有顾客的订单和送货时间都能准确追踪. 我们想让每一位顾客知道电脑或手机的后面永远都有我们的客服人员为您服务. 请阅读相关文章
HAVE OUR OWN DELIVERY & INSTALLATION TEAM
拥有自身的送货安装团队
OUR DIRECT DELIVERY TEAM WILL BE THERE IN Johor, Melaka, Seremban AND Klang Valley AREA. BESIDES DELIVERY, THERE WAS ALSO INSTALLATION SERVICE AND AFTER SALES SERVICES. THIS SERVICE WILL BE NAMED SQUIRREL CARE IN 2019，AND GRADUALLY EXTENDED TO THE WHOLE COUNTRY.
在Johor, Melaka, Seremban和 Klang Valley地区都会有我们的直属送货团队. 除了送货也包括安装服务和售后服务. 这项服务在2019年我们将命名为SQUIRREL CARE, 并且会逐步扩大到全国地区.
PROVIDE MORE VALUABLE SERVICE
提供更多有价值的服务
SQUIRREL Warranty –WE WILL GIVE THE CUSTOMER LONGER WARRANTY PERIOD IN ACCORDANCE WITH THE TERMS FOR THE SPECIFIED PRODUCTS.. *T&C
SQUIRREL Designer- PROVIDE SIMPLE 3D INDOOR BLUEPRINT RAPIDLY. LET YOU DESIGN YOUR HOUSE WITH LOW PRICE OR FREE!
SQUIRREL Care- PROFESSIONAL AND RAPID DELIVERY！PROVIDE BETTER SERVICE!
SQUIRREL Warranty – 指定产品我们将依据条款给与顾客更长的保证期. *T&C
SQUIRREL Designer– 提供简单,快速的屋内3D设计图. 让您以更低或免费的方式设计您的家!
SQUIRREL Care- 专业和快速的把货送到您手上! 并且提供更好的服务!
COMPANY OVER 20 YEARS AND PROVIDE MORE INFORMATION ABOUT US TO THE CUSTOMERS
超过20年的公司并提供顾客更多关于我们的资料
IN THIS ERA OF GROWTH OF ONLINE BUSINESS, MANY COMPANY OR PERSONAL USERS START THEIR BUSINESS ONLINE. HOWEVER, HOW MANY COMPANY ACTUALLY PROVIDE THEIR INFORMATION TO THEIR CUSTOMERS? THE CUSTOMERS ALWAYS FACE THE PROBLEMS WHEN THEY WANT TO MAKE THE COMPLAINT AS THEY DIDN’T KNOW THE ONE WHO MAKES THE TRANSACTION WITH THEM.
WE NOT ONLY PROVIDE OUR COMPANY’S COMPLETE INFORMATION ON OUR WEBPAGE OR FB, BUT THERE ARE ALSO HAVE VARIOUS WAY TO GET IN TOUCH WITH US. WE HAVE 20 OVER YEARS EXPERIENCE IN THIS SECTION, WE ALWAYS TREAT OUR CUSTOMERS SINCERELY AND GENUINELY. PLEASE READ RELEVANT ARTICLE.
在这个线上生意迅速发展的时代. 很多商家或个人用户都在网上开业. 但是有多少商家能够提供公司资料给顾客知道呢? 因为不清楚交易的对象往往造成顾客发生问题时投诉无门.
我们无论在自家网页或FB我们提供完整的公司资讯. 并且有各种管道都能联络到我们. 我们在这个行业里已经有20多年的经验, 对于每一个顾客我们都是真诚以待. 请阅读相关文章
OVER 100 OFFLINE AGENCY STORES IN MALAYSIA
全马有超过100家的线下代理商店
WE HAVE ABOUT 100 LOCAL AGENCY FURNITURE STORES TO EXHIBIT SOME OF OUR SPECIFIED PRODUCTS. THE CUSTOMERS CAN CHECK THE PRODUCTS ONLINE BUT EXPERIENCE AND BUY THE PRODUCTS OFFLINE. THE CUSTOMERS CAN ALSO CHECK THE NEARBY AGENCY STORES’ADDRESS ON OUR WEBPAGE. WE WILL COOPERATE CLOSER WITH THE AGENCY STORE IN THE FUTURE TO LET THE CUSTOMERS HAVE BETTER SHOPPING EXPERIENCE.
本地我们有将近100家的代理家具商店有展示我们特定的产品. 顾客可以线上查询并且线下体验及购买. 顾客也可以在我们的网页查询附近的代理商的地址. 将来我们会更紧密的和代理商合作给客户打造优质的购物体验.
We know you are no only buy furniture, also a part of your life…
Thank you for choosing us to become a part of your home
我们知道您买的不是家具, 而是您”生活”的一部分…
感谢您选择我们成为您家的一部分
♥ Read more about our story…Click Here
♥ 阅读更多关于我们的故事…点击这里
♥ Go to our Online Shop… Click Here
♥ 前往我们的网店逛逛… 点击这里
Unexpected Surprise! EFE 2019
Enjoy a video first!
先欣赏一段视频吧!
This year’s EFE is an unforgettable year for our little squirrels!
今年的EFE是我们小松鼠难忘的一年!
Our SP Living Room Series to be selected one of EFE’s top 5 finalist best living room designs! Unexpected! This is really a big affirmation for our SQUIRREL team!
在没有心里准备的情况下,我们的SP Living Room Series得到了EFE 五名最佳客厅类产品设计的其中一位得奖公司! 这完全是出乎我们全体人员的意料之外! 这真是对我们SQUIRREL团队很大的肯定!
EFE Top 5 finalist Living Room Series Product
Picture 2nd at the right bottom corner
We Do We Promise
In addition, this year we are also different from previous years…
除此之外, 今年我们也和往年不一样的地方…
We promote some of the services. In 2019, our direction will be carried out in four major sections of the company. There are:
除了产品,我们也推广一些我们提供的服务. 2019年,我们的方向会朝着公司制定的四大版块进行. 分别是:
- SQUIRREL
- SQUIRREL Interstore
- SQUIRREL Designer
- SQUIRREL Care
2019, we will provide more valuable service to our customers.
2019 我们将会提供更多的价值给我们的顾客.
The details will be explained in the future blog.
详细的内容, 将会在以后的Blog说明.
Our Company 4 sections
Of course, we launch some new products. It will be uploaded to our online store one by one. You can also visit to our dealers shop to purchase. If you want to receive our new product information, subscribe to us and follow our social platform! Click on the link below at our website.
当然少不了的就是推出新产品. 到时候都会一一上载到我们的网店. 之后您也能前往我们的代理商店参观选购. 如果想第一手收到我们的新品资讯就订阅我们和追踪我们的社交平台吧! 点击链接都在我们网页下方.
New item 2019
Last word,
最后,
2019 will be a challenging year for SQUIRREL. Because we are doing somethings there are unprecedented. Our goals are very big & far away… but it is nothing impossible!
2019年将是SQUIRREL很挑战的一年. 因为我们在做着其他人没有做过的事情. 我们的目标很大,很远… 但是并非不可能达成!
Because of your support, we Believe – “win-win” is the way to go the farthest.
因为有你们的支持, 我们相信- ” 共赢 ” 才是能够走到最远的方法.
Thank you!
感恩有您!
SQUIRREL Sales Team. Proud of you!
We accept Boost e-wallet now!
The growth of cashless payment options, including that of the e-wallet, has grown exponentially in Malaysia. Additionally, the central bank has also pushed to have Malaysia become a cashless society by 2050, but this could happen earlier if the mobile wallet trend continues on its current trajectory.
Do you know what is Boost e-wallet??
“Boost” is very popular payment method now! You can shake it & get the reward after payment! Difference from Alipay & wechat pay, Boost is a Malaysia local company (Boost official website). SQUIRREL ONLINE STORE also accept boost payment now! Just follow step by step to make payment.
Buy and get a reward NOW!
You also can scan & pay directly from the QR code as below:
What is SUPER SALE Promotion?
Still remember that we have offer the RM699 6 in 1 living room combo package?
还记得我们曾经做RM699的 6+1 超值客厅配套吗？
We have good response in that promotion, and many customers want to know the next promotion date.
那一次的促销中我们获得热烈的回响，之后很多顾客询问我们有没有其它产品有类似的促销。
Based on the reason as above… So the “SUPER SALE” promotion event is created!
所以我们决定让顾客能够有购买更多的”好康“产品。因此 “SUPER SALE” 超级促销的活动就形成了！
SUPER SALE PROMOTION
SUPER SALE促销活动
In a Special Price + Limited Time + Limited Quantity , we offer for selected item!
在特定的期间 + 选出特定的产品 + 特定的数量， 您可以用优惠的价格购买！
We can guarantee that the products you purchase are new & quality!
我们可以保证您购买的产品是有品质的，并且是新货！
Are you interested in SUPER SALE PROMOTION?
想找家具的您是不是很有兴趣呢？
Click To Go:
Q&A：
Q: When is SUPER SALE period? 几时会有SUPER SALE?
Answer:
It is tentatively scheduled to be available every 1-2 months. But there will be changes.
现在暂定每1-2个月内会有。但是会有变动。
Q: Will the product I want be inside? 我想要的产品会在里面吗？
Answer:
Not sure. But we welcome your message to let us know what products you need.
不一定。但是我们欢迎您留言让我们知道您需要什么产品。
Q: Can I buy the same price after the promotion period? 过了促销期还能买回一样的价格吗？
Answer:
No. Unless the same product is selected as a promotion item next time. But there is no guarantee that it will be the same price.
不能。除非同样的产品下次还是选为促销产品。但是不保证会是一样的价格。
Q: I want to buy, but I didn’t move house so fast? How to do? 我想买，可是没有这么快搬家？怎么办？
Answer:
You can order first and indicate your delivery time in the “Order Notes”. Our customer service staff will confirm with you on the next working day. The longest “keep time” which we offer is 12 months.
您可以先订购并且在”Order Notes” 里注明您的要求的送货时间。我们的客服人员会在第二个工作日和您确认。我们提供最长的出货时间是12个月。
Q: The offer price including installation & shipping fee? 你们有包安装和运费吗？
Answer:
Sometime… We will provide installation services in some coverage areas. You can ask our customer service staff about the service. The shipping fee will be displayed at the same time when you checkout you order and complete the information. Sometimes some products are free shipping. Everything is based on the system.
不一定！一些指定地区我们会提供安装服务。您可以询问我们的客服人员。关于运费方面会显示在您付款并填写完整资料的同时。有时候某些产品是免运费的。一切以系统为标准。
Q: How do you know when you have promotions and detailed content? 如何知道你们几时有促销活动和详细的内容？
Answer:
You can subscribe our newsletter. Follow our FB. We will post information there. You are welcome to download our iOS or Android app, then you can easily get the information and order it.
您可以订阅我们的消息。跟踪我们的FB。我们会发布消息。欢迎您下载我们的IOS 或 Android 的app，那么您可以跟容易掌握我们的资讯并且订购。
Q: Is the product guaranteed? 产品有保证期吗？
Answer:
We will make sure that we are selling a brand new item and have a money-back guarantee. You can read our T&C in details
我们都会确保出售全新的产品并且有退款保证。您可以详细阅读我们的T&C
Q: Can I buy the offered item from your dealer shop? 我可以去你们的代理商店购买吗？
Answer:
Currently, SUPER SALE’s promotion is limited to online order only. We will cooperate with our dealers in the future.
目前SUPER SALE的活动只限网上订购。我们不排除以后会和我们的代理商配合。
Click To Go:
20TH ANNIVERSARY
VIDI FURNITURE was founded 20 years ago!
辉立家俱有限公司成立20周年!
小松鼠20岁了!
Furniture is a part of life!
家具是生活的一部分!
Sales service represents the value of our products!
销售服务代表了我们产品的价值!
We started to build our own sales team, transport and installation team and online customer service team. We also selected the local excellent dealers to cooperate with us! We have built our own unique “Business Mode”! We want customers to buy with us and feel “Worth It”. Even referral to friends and relatives.
We hope to be able to create a warm home for every customer!
我们希望能为每一位顾客打造温馨的家!
However, we are not perfect. We make mistakes too. But we strive for perfection! Every mistake is a better chance for us to learn from it and change it! Within past 20 years, I was grateful to all the colleagues who worked together, and every customer who bought our products. Also hope that the future days, small “SQUIRREL” can grow up! I also hope that more and more people will like this brand.
Go~ Go~ Little SQUIRREL!
可是, 我们并不是完美的. 我们也会犯错. 但是我们追求完美! 每一次的错误都是我们从中吸取经验,并且改变的更好的机会! 在20年的时间里感激所有一起共事的同事,和购买我们产品的每一位顾客. 也希望未来的日子里, 小松鼠能够茁壮成长! 也希望越来越多的人会喜欢这个品牌.
奔跑吧! 小松鼠!
